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Writer's picturepalmerlisac

5 Tips and Example Prompts for Managers to Use ChatGPT

You should be using ChatGPT repeatedly throughout your day! Large language models (LLMs) are excellent tools to streamline your work and improve productivity. If you aren't actively treating ChatGPT and other LLMs as your work partners, you are behind! A popular adage has emerged that "you won't lose your job to ChatGPT, but you will lose it to someone who is using ChatGPT." Here are five tips and example prompts to help you drive great results.



Tip #1 - Research assistance

You can use ChatGPT to quickly build insights. ChatGPT can help you research industry trends, do competitive analysis, and understand customer feedback, among other things. To use ChatGPT for research assistance, craft prompts that specify what information you need and elicit higher quality response by giving frameworks to guide the output.


Example prompts:


  • Competitor Analysis

  • Prompt: "ChatGPT, provide me with a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis of our top three competitors in the [specific industry]. Focus on their product offerings, market positioning, and recent developments in the last quarter."


  • Industry Trends Analysis

  • Prompt: "ChatGPT, summarize the latest trends in the [specific industry] using the PESTLE (Political, Economic, Social, Technological, Legal, and Environmental) framework. Highlight any emerging technologies or regulations that could affect our business strategy."


  • Customer Feedback Understanding

  • Prompt: "ChatGPT, analyze the recent customer feedback on our [specific product/service] using the Net Promoter Score (NPS) framework. Include insights into customer satisfaction, loyalty, and areas where improvements are needed. Compare this with industry benchmarks if available."


These prompts utilize specific frameworks to guide ChatGPT to furnish valuable insights for strategic decision-making.


Tip #2 - Meeting planning

A tremendous amount of time is spent in meetings so it's your responsibility to use this time effectively. ChatGPT can be a great collaborator! To use it for meeting planning, ask for suggestions on agenda creation, ideal meeting timing, and ensure actionability through high quality notes.


Example prompts:


  • Agenda Creation with Eisenhower Matrix

  • Prompt: "ChatGPT, help me create an agenda for our next team meeting using the Eisenhower Matrix framework. Categorize the items into 'Urgent and Important,' 'Important but Not Urgent,' 'Urgent but Not Important,' and 'Neither Urgent nor Important.' Here are the topics to consider: [list topics]."


  • Meeting Scheduling with Historical Insights

  • Prompt: "ChatGPT, based on our team's past meeting attendance and preferences, suggest three optimal meeting times for our next brainstorming session. Consider different time zones and availability of key stakeholders like [names of attendees]."


  • Generate Meeting Notes Using the STAR (Situation, Task, Action, Result) Framework

  • Prompt: "ChatGPT, compile the minutes of our last project review meeting using the STAR framework. Summarize the key situations discussed, the tasks assigned, actions to be taken, and expected results. Reference the following key points: [list key points]."


These prompts integrate specific frameworks and historical considerations to create more detailed and structured meeting planning and follow up.


Tip #3 - Performance management

ChatGPT helps with performance management by providing insights into employee performance and suggesting areas for improvement. It can analyze data and predict trends, allowing managers to make informed decisions about promotions, bonuses, and training. To use ChatGPT for performance management, a manager can ask for a review of an employee's performance or request an analysis of team performance. Note: Remember to anonymize all employee data before placing into ChatGPT.


Example prompts:


  • Individual Performance Review using the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) Goals Framework

  • Prompt: "ChatGPT, please review [Employee's Name]'s performance against the SMART goals we set at the beginning of the quarter. Analyze how well they have met the objectives, identify any gaps, and suggest actionable improvements."


  • Team Performance Analysis using the Balanced Scorecard Framework

  • Prompt: "ChatGPT, analyze my team's performance using the Balanced Scorecard framework. Look into the perspectives of Financial Performance, Customer Relations, Internal Processes, and Learning & Growth. Provide insights into how we are performing in each area and where we can enhance our efforts."


  • Employee Promotion and Training using the 9-Box Grid Framework

  • Prompt: "ChatGPT, help me assess the promotion readiness of employees in my department using the 9-Box Grid framework. Consider their performance and potential, and also recommend appropriate training or development programs for different individuals based on their position in the grid."


These prompts enable you to conduct sophisticated performance analyses and make well-informed decisions regarding employee development and rewards.


Tip #4 - Time management

ChatGPT can be used as a personal assistant, helping to handle tasks and prioritize work. It can remind you of deadlines, schedule appointments, and even generate to-do lists. To use ChatGPT for time management, ask for assistance in managing your workload.


Example prompts:


  • Prioritizing Tasks using the Eisenhower Matrix

  • Prompt: "ChatGPT, help me prioritize my tasks for the week using the Eisenhower Matrix framework. Here's my list of tasks: [list tasks]. Please categorize them into 'Urgent and Important,' 'Important but Not Urgent,' 'Urgent but Not Important,' and 'Neither Urgent nor Important.' Format the output in a table."


  • Scheduling Appointments with Historical Preference Consideration

  • Prompt: "ChatGPT, based on my past scheduling preferences and current workload, suggest the best times to schedule appointments with [names or teams]. Take into account my usual breaks and peak productive hours, and provide alternative options if needed."


  • Creating a To-Do List using the Getting Things Done (GTD) Framework

  • Prompt: "ChatGPT, help me organize my tasks using the Getting Things Done (GTD) framework. Here's everything I need to accomplish: [list tasks]. Please break them down into the GTD categories of 'Capture,' 'Clarify,' 'Organize,' 'Reflect,' and 'Engage,' and propose a manageable workflow for the week."


Utilizing specific frameworks and historical preferences, these prompts enable you to leverage ChatGPT for efficient time management, keeping you on top of your workload and deadlines.


Tip #5 - Employee engagement

ChatGPT can help managers to engage with their employees by providing personalized feedback, suggestions for improvement, and recognition of accomplishments. It can also help to foster a positive work environment by facilitating communication and collaboration. To use ChatGPT for employee engagement, a manager can ask for suggestions on team-building activities or ways to recognize employee achievements.


Example prompts:


  • Team-Building Activities using the Tuckman Model

  • Data Needed: Team's current stage in the Tuckman Model, specific challenges faced, team members' preferences, previous team-building activities.

  • Prompt: "ChatGPT, suggest team-building activities tailored to our current stage in the Tuckman Model. We are in the [Forming/Storming/Norming/Performing] stage. Include activities that promote trust, collaboration, and address our specific challenges: [list challenges]."


  • Recognizing Employee Achievements with a Historical Reference Approach

  • Data Needed: Employee's achievements, contributions to projects, preferences for recognition, previous successful recognition methods used within the team or organization.

  • Prompt: "ChatGPT, based on the recognition preferences and successes of our team over the past year, suggest personalized ways to celebrate the achievements of [Employee's Name]. Consider their contributions, interests, and previous rewards that have been meaningful."


  • Improving Communication using the SCARF (Status, Certainty, Autonomy, Relatedness, Fairness) Model

  • Data Needed: Insights into team communication dynamics, individual team members' preferences, existing challenges in communication, previous assessments or feedback related to team communication.

  • Prompt: "ChatGPT, analyze our team's communication dynamics using the SCARF framework. Provide insights and recommendations on how to enhance communication considering the factors of Status, Certainty, Autonomy, Relatedness, and Fairness within the team."


Through these prompts, you can utilize ChatGPT to engage with employees effectively, recognizing accomplishments, fostering collaboration, and building a positive work environment.


Closing

For those who treat ChatGPT like a partner, it is a powerful tool that streamlines work, improves productivity, and enhances employee engagement. By using ChatGPT effectively, you can save time and make more informed decisions. So why not give it a try?!

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